Compassion can be defined as “feeling for” others who are in pain with warmth, empathetic concern, and the capacity to understand their perspective and intentions. Compassion is necessary for staff in human service settings to effectively engage…

This brief captures staff experiences, successes, lessons learned, and recommendations from designing and implementing a transitional jobs program called Baltimore Health Corps (BHC). Designed by the Mayor’s Office for Employment Development (…

Drawing on the partnership experience between Baltimore City Mayor’s Office of Employment Development, MOED’s Workforce Reception Center, the Annie E. Casey Foundation, and Mathematica, this brief describes lessons learned and potential…

This Office of Family Assistance brief discusses the potential for the Pandemic Emergency Assistance Fund (PEAF) to support needy families affected by the COVID-19 pandemic and by unusually high heating costs this winter. The brief is presented…

Supported by the Office of Family Assistance’s Peer Technical Assistance (PeerTA), the Roadmap Series highlights responsive leadership and management practices to support the Temporary Assistance for Needy Families (TANF) agencies and their…