As part of the Rural Communities Initiative and the Vermont site’s Individualized Technical Assistance Plan, Vermont decided to alter their TANF case management approach. Through a series of meetings, the team sketched out a new case management structure which included a team approach in place of one- on- one case management. In addition, the team decided that their staff could benefit from additional training in career coaching. To this end, the team requested that Charles Modiano, a youth development and employment initiative trainer, hold a training for all staff around career coaching and team based case management. The training was held March 25-26, 2009, and was attended by three of Vermont’s Economic Services Districts as well as the Vermont Economic Services central office. Due in part to this training, Vermont has developed a new model of service delivery, moving away from traditional case management and toward a community based teaming model of service. This model brings together all community partners working with the TANF participant to provide enhanced support towards reaching self-sufficiency. Also, as a result of the on-site training, the team chose to change the language used in service delivery to convey their philosophy of team oriented service. For example, the initial contact with a participant is now referred to as a “welcoming interview” instead of intake or assessment.