It is crucial for TANF agencies to use their data to understand how programs are working for the families they serve and how to improve those programs. Yet it is often difficult for agencies to prioritize and implement data use and analytics for program improvement. This brief discusses accessible and attainable strategies to increase data use and the dissemination of analyses, with the goal of supporting more evidence-based policymaking and improving programs for children and families participating in TANF.

Compassion can be defined as “feeling for” others who are in pain with warmth, empathetic concern, and the capacity to understand their perspective and intentions. Compassion is necessary for staff in human service settings to effectively engage clients, understand the context surrounding their journey and personal goals, and accurately identify a path forward and appropriate support services. But if we consider compassion as a finite resource, what happens if it runs out?

This brief, which was prepared in conjunction with PeerTA Podcast Episode 2: Combatting Compassion Fatigue, focuses on emerging issues related to compassion fatigue within the context of managing teams. The brief addresses the following questions: What is compassion fatigue and how may it affect the teams I manage? What are the factors that lead to compassion fatigue? How might I recognize compassion fatigue within my teams? As a manager, what steps can I take to help mitigate the effects of compassion fatigue? What can I learn from other TANF programs that implemented strategies to address issues associated with compassion fatigue?

This webinar presented a conversation between the National Community Action Partnership and U.S. Digital Response (USDR) about incorporating user-centered design elements into workflows and services to reach and serve communities more effectively. The hosts discussed the USDR’s partnership with the Empire Justice Center and how user-centered practices enabled delivery of financial services to low-income families throughout the pandemic. Overall, they offered a clearer vision for how to design work with a distinct focus on the end user, along with tangible tips, takeaways, and recommendations to humanize processes therein.

This report overviews the design and implementation of the New Start Career Network, a statewide program that assists older, long-term unemployed New Jerseyans. The report examines the rationale behind the program and its design, notes the collaborators involved, and discusses the program’s services, including a website, webinars, online tools, and career coaching. It also reviews approaches to engaging employers as well as recruiting members and coaches. In addition, lessons learned, recommendations, and key elements for serving long-term, unemployed job seekers are identified.

Supervision and coaching are vital opportunities to build workers’ skills. This virtual Coaching Tool gives supervisors key questions, guidance, and ideas about how to help workers assess and support Protective and Promotive Factors with youth. It reinforces and puts into action the Youth Thrive Framework and training content. The tool can be used in individual and/or group supervision, in conjunction with other supervisory models or approaches, or as part of training and professional development. Further, public agencies, non-profit and community-based organizations, and any place that provides youth services will find it useful.

This brief describes how Iowa’s Family Development and Self-Sufficiency (FaDSS) program used a data-driven reflection process to understand how well virtual coaching is meeting the needs of families. The brief also examines whether families may want a mix of remote and in-person coaching options in the future. It describes lessons learned through this process and aims to help TANF and other human services agencies generate ideas on how to use data-driven reflection to make decisions in their own organizations.

Compassion can be defined as “feeling for” others who are in pain with warmth, empathetic concern, and the capacity to understand their perspective and intentions. Compassion is necessary for staff in human service settings to effectively engage clients, understand the context surrounding their journey and personal goals, and accurately identify a path forward and appropriate support services. But if we consider compassion as a finite resource, what happens if it runs out?

This podcast explored a condition called compassion fatigue. Panelists included: Anna Tekippe, a clinician at the Center for Work Education and Employment in Denver; Santa Molina-Marshall, a holistic psychotherapist located in Washington, DC with expertise in compassion fatigue; and Gerrie Cotter, a project manager for the Ohio Department of Job and Family Services. The panelists shared their experiences and knowledge about compassion fatigue, as well as effective strategies for combatting compassion fatigue within TANF programs and in other human services settings.

Compassion can be defined as “feeling for” others who are in pain with warmth, empathetic concern, and the capacity to understand their perspective and intentions. Compassion is necessary for staff in human service settings to effectively engage clients, understand the context surrounding their journey and personal goals, and accurately identify a path forward and appropriate support services. But if we consider compassion as a finite resource, what happens if it runs out?

This brief, which was prepared in conjunction with PeerTA Podcast Episode 2: Combatting Compassion Fatigue, focuses on emerging issues from the perspective of a program staff member. The brief examines the following questions: What is compassion fatigue and why should I care about it? What are the factors that may lead to compassion fatigue and how might I recognize it? What steps can I take to help combat compassion fatigue and alleviate its effects? What can I learn from colleagues at other TANF programs about compassion fatigue?

The authors of this blog provide data and commentary that highlight three key economic concerns for the summer of 2022: women leaving the labor force, economic contraction erasing job gains by Black workers, and the heightened risk of food insecurity. To mitigate these potential pitfalls, the authors suggest robust fiscal policies such as stronger unemployment insurance and a renewed monthly Child Tax Credit as well as a collaborative effort from the federal government, states, philanthropy, and local community-based organizations to support families vulnerable to food insecurity and homelessness in the coming months.

Can the promising IT job market improve the economic mobility of adults who are unemployed or looking for higher-wage jobs? This Office of Planning, Research and Evaluation paper examines the Per Scholas WorkAdvance program by exploring opportunities for advancement in two of the IT occupations targeted by the program. The paper outlines potential advancement opportunities within the IT sector and details the career advancement outcomes (as measured by earnings) of program participants. The key findings noted that most participants completed Per Scholas’s WorkAdvance IT training and obtained an industry-recognized certification. Many participants who started Per Scholas’s WorkAdvance IT training increased their earnings over time.