Helplines provide referrals to community and government resources that support parents and other caregivers in raising their children safely and successfully. By connecting children and families to upstream services, helplines can be an effective strategy in efforts to prevent child welfare system involvement. These helplines are intended to be proactive, providing immediate upstream support to families experiencing a crisis or an unmet need, therefore preventing potential child maltreatment down the road.

This Casey Family Programs brief highlights various helplines implemented across the country but focuses on helplines intended to prevent child welfare system involvement. However, some helplines are designed specifically to provide targeted support to families and older youth already involved in the child welfare system.

In the child welfare system, where families often face compounding challenges, coordinated efforts can prevent deeper system involvement and promote family stability. Every role contributes a distinct and essential piece to achieving these outcomes. This ZERO TO THREE webpage offers several strategies to illustrate how collaboration across programs and sectors can improve family outcomes, including: 

1. Centering families through Family Team Meetings;
2. Community coordination to bridge support;
3. Judicial leadership sets a collaborative tone;
4. Legal advocacy to elevate support;
5. Child welfare leadership drives systems change;
6. Building a network with Active Community Teams;
7. Driving sustained impact with Site Implementation Teams; and
8. Scaling success through policy and funding.

In American Indian/Alaska Native and Native Hawaiian communities, Elders are highly respected and are referred to as the community’s leaders, teachers, keepers of knowledge, and role models to all. Elders ensure the continuation of traditional native customs. Research confirms that connections between Elders and children protect and support the well-being of both groups. For children, benefits of these intergenerational connections include social-emotional gains, such as increased self-awareness, improved relationship skills, and better decision-making. Intergenerational connections also have been shown to contribute to greater academic success, better self-esteem and mood, and healthier habits. Even though intergenerational connections benefit children, very few child welfare programs include intergenerational services.

The Elder Connections Project was designed to better understand how American Indian, Alaska Native, and Native Hawaiian Elders’ knowledge, experience, and observations are helpful in developing strategies, resources, and culturally safe and appropriate practices to prevent children from entering foster care. This Casey Family Programs brief offers a summary of those findings, which are applicable to children and families of all communities.

This op-ed written by Acting Assistant Secretary Andrew Gradison outlines that current welfare policies focused on unconditional cash transfers are failing to lift low-income families out of poverty. Instead, he advocates for a welfare model that emphasizes work incentives, family stability, personal responsibility, and reduced dependency on government aid.

Kinship families interact with many systems, including child welfare, education/schools, housing, Medicaid/Medicare, and Temporary Assistance for Needy Families (TANF). Dealing with multiple systems is time-consuming and emotionally draining. TANF child-only grants are often the only source of ongoing financial support for these families. This Grandfamilies and Kinship Support Network resource outlines how TANF programs can help these families by facilitating or participating in cross-system collaboration and coordination while helping individual families navigate the challenging landscape.

Kinship families interact with many systems, including child welfare, education/schools, housing, Medicaid/Medicare, and Temporary Assistance for Needy Families. Dealing with multiple systems is time-consuming and emotionally draining. Family Resource Centers (FRCs) can help by supporting individual families as they navigate this challenging landscape. This Grandfamilies and Kinship Support Network resource outlines how FRCs can serve as welcoming hubs of supports, services, and opportunities for families as they are well-positioned to assist kinship families and grandfamilies.

Families that receive Temporary Assistance for Needy Families (TANF) cash assistance are often in a state of crisis. They face immediate material needs, and these unmet basic needs put families at an increased risk for investigations in the child welfare system. Addressing unmet material needs among TANF participants, through providing concrete supports, can help prevent child maltreatment and ultimately keep children in their homes.

This tipsheet is intended for state, county, and Tribal TANF leaders who make program-level decisions about the types of resources and services that their programs offer to TANF participants.

With the significant increase in the cost of food, some grandfamilies and kinship families, especially those on fixed incomes, may not have ample food to feed their growing family.  Federal nutrition programs can help kin caregivers stretch limited budgets, and ensure their families thrive. The Grandfamilies & Kinship Support Network will host a webinar on September 10, 2025 at 2:00 p.m. ET to explore the array of federal nutrition programs, such as the Supplemental Nutrition Assistance Program (SNAP), Special Supplemental Nutrition Program for Women, Infants, and Children (WIC), school meals, and afterschool and summer food programs, that are available to help kinship/grandfamilies get the nutrition they need. This webinar will equip attendees with practical information and resources that can be used to connect families to these nutrition programs. 

When the school year ends, millions of children lose access to the school breakfasts and lunches they rely on during the school year. This can exacerbate summertime food insecurity for those children in kinship. The Summer Nutrition Programs are designed to replace school breakfast and lunch and can help lower food costs for families. These programs ensure that children have consistent access to healthy meals during the summer months, which is critical for their health and well-being. This Grandfamilies & Kinship Support Network tipsheet explains Summer Nutrition Programs along with benefits and eligibility.

This Grandfamilies & Kinship Support Network primer was developed to offer service providers basic information about federal programs that can be used to finance kinship services and programs. Information for each source includes which federal agency administers the funding source, services the funding source can finance, and basic eligibility information. This funding primer is not intended to be an in-depth explanation of each source but, rather, a high-level overview that can be used to aid further research.