How Digital Eligibility Screening Tools Can Improve Access to Public Benefits

Record Description

Finding out which public benefits a family may qualify for can be difficult when eligibility rules differ across programs and applications require time, information, and paperwork. This Urban Institute resource evaluates the initial implementation of MyFriendBen, a free online screening tool that helps people quickly identify benefits and community resources for which they may qualify. The evaluation found that the tool helped many users discover programs they did not know about, and most users who applied for a new benefit or resource were approved for at least one program. At the same time, the research shows that screening is only the first step; many people still needed help understanding application requirements and completing the process.

For Temporary Assistance for Needy Families (TANF) practitioners, this resource offers practical lessons for improving benefits access. A digital screener can help families see the full range of supports that may be available rather than approaching each program separately. It can also help staff identify where technology can reduce information barriers while highlighting where personal assistance is still needed. TANF agencies can use the findings to think about how screening tools might connect families to navigators, community organizations, and application assistance.

Record Type
Combined Date
2026-07-24T00:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-07-24

ACF Awards $6 Million to 10 Jurisdictions to Advance Use of Predictive Risk Modeling in Child Welfare

Record Description

This Administration for Children and Families announcement highlights $6 million in funding for 10 jurisdictions to advance the use of predictive risk modeling in child welfare. These jurisdictions will pilot technology aimed at using data to help child welfare agencies identify patterns and potentially recognize situations where families may benefit from earlier or more targeted support.

This announcement is useful for Temporary Assistance for Needy Families (TANF) leaders and staff who are thinking about how to strengthen coordination across systems and improve early intervention efforts. The announcement may encourage practitioners to consider how data can support human judgment, relationship-building, and direct engagement with families. Ultimately, it offers a window into how child welfare systems are evolving and what that may mean for the broader network of services that support family stability.

Record Type
Combined Date
2026-08-13T00:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-08-13

Tribal Child Support Program Start-Up Application Guide

Record Description

Starting a Tribal Child Support Program requires careful planning and a clear understanding of federal requirements. This Administration for Children and Families guide walks Tribes through the start-up application process, offering practical guidance on program planning, required documentation, and implementation considerations. Because child support and Temporary Assistance for Needy Families (TANF) are closely connected in supporting family economic stability, this resource can also help Tribal TANF programs strengthen coordination with child support services. Tribal leaders and program staff can use this guide to prepare strong applications, build effective partnerships between TANF and child support programs, and ensure families receive more seamless, whole-family support that promotes the needs of Tribal children and caregivers.

Record Type
Combined Date
2024-08-01T00:00:00
Source
Region
City/County
Publication Date
2024-08-01

Understanding the TANF Contingency Fund Webinar

Record Description

Join the Office of Family Assistance for a webinar on September 9, 2026, at 2:00 p.m. ET to learn about the Temporary Assistance for Needy Families (TANF) Contingency Fund. The session will cover Contingency Fund basics and highlight important updates, including the latest Terms and Conditions and the new application process. TANF practitioners, administrators, grants management staff, and relevant personnel are encouraged to attend.

Record Type
Combined Date
2026-09-09T14:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-09-09

Unlocking Opportunities Under Title IV-E: The Pathways for Tribal Child Welfare Systems

Record Description

For Tribal communities working to strengthen child welfare services, understanding how to access and use federal funding can be an important part of building long-term capacity. This webinar PowerPoint from the National Tribal Child Welfare Center for Innovation and Advancement explains three pathways Tribes can use to access Title IV-E funding: operating a direct Title IV-E program, developing a Tribal-State agreement, or working through a Tribal-State contract. Title IV-E can help support costs related to foster care, adoption and guardianship assistance, training, administration, and prevention services.

For Tribal Temporary Assistance for Needy Families (TANF) practitioners, the resource is useful for understanding how child welfare and economic support systems can intersect for families. It also offers a practical way to think about which funding and partnership approach may best fit their community’s existing capacity and goals. The discussion of Tribal-State agreements is particularly helpful for TANF programs interested in building administrative systems, strengthening culturally responsive services, and moving toward greater control over child welfare programs. Rather than simply describing federal funding, the resource helps practitioners consider how different funding arrangements can support stronger systems and better align services with the needs and priorities of Tribal families.

Record Type
Combined Date
2026-05-01T00:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-05-01

Anti-fraud Best Practice—Closing Long-term Out-of-State EBT (CLOSE)

Record Description

Electronic Benefits Transfer (EBT) cards make it possible for people receiving benefits to access assistance when and where they need it, including when they are temporarily outside their home state. At the same time, long-term out-of-state EBT activity can raise questions about whether a household has moved and may be receiving benefits from more than one state. The Closing Long-term Out-of-State EBT (CLOSE) guidance by the Office of Family Assistance gives Temporary Assistance for Needy Families (TANF) and other assistance programs a structured approach for identifying and addressing these situations while strengthening program integrity.

TANF practitioners must balance two priorities: protecting public resources and making sure eligible families do not lose access to benefits because of a misunderstanding or temporary travel. The guidance can help TANF programs and their partnering agencies establish clearer processes for reviewing extended out-of-state EBT use, determining when additional information is needed, and taking appropriate action. For TANF programs, it offers best practices for improving fraud prevention and case management while creating a more consistent approach to a situation that can otherwise be difficult to navigate.

Record Type
Combined Date
2026-08-06T00:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-08-06

State Models for Effective Workforce Delivery and System Modernization

Record Description

Temporary Assistance for Needy Families (TANF) programs often work alongside workforce systems to help families prepare for and find employment, but navigating those systems can be challenging when programs operate separately. This Jobs for the Future report looks at how Michigan, New Jersey, and Ohio are strengthening workforce systems and highlights an integrated service delivery model in Utah. The examples show how states can coordinate programs, improve service delivery, and use their flexibility to make workforce systems more responsive to people’s needs.

For TANF practitioners, this resource provides insights into what states are already doing rather than simply describing what workforce modernization should look like. The case studies can help TANF leaders identify ideas that may be adaptable in their own programs, including stronger coordination across agencies, more connected services, and approaches that make it easier for people to access employment and training opportunities. The report is a useful resource for practitioners looking for concrete examples of how workforce systems can become more flexible, coordinated, and focused on helping people reach quality employment.

Record Type
Combined Date
2026-08-04T00:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-08-04

AI Governance for the Public Sector: Balancing Innovation, Security and Trust

Record Description

Artificial intelligence (AI) is increasingly finding its way into government programs and everyday agency work, but many public agencies are still figuring out how to use these tools responsibly. Govloop will host a webinar on August 20 at 2:30 p.m. ET to discuss a key challenge for government leaders: how to benefit from AI while protecting sensitive information, maintaining security, and preserving public trust.

This webinar will focus on that challenge and will help leaders think through what responsible AI use looks like in practice. It will highlight concerns like “shadow AI,” where staff may use AI tools without clear guidance or oversight, and will emphasize the importance of simple, practical rules so agencies know how AI is being used across their systems.

For Temporary Assistance for Needy Families (TANF) practitioners, this resource is especially important because TANF programs collect sensitive personal and financial information to make decisions that directly affect families’ stability. The webinar may help staff and leaders start conversations about when AI might be helpful, what safeguards need to be in place, and how to ensure decisions remain fair, transparent, and accountable. It can provide support for TANF agencies in exploring innovation in a thoughtful way—so new tools improve service delivery without putting client trust, privacy, or program integrity at risk.

Record Type
Combined Date
2026-08-20T14:30:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-08-20

TANF Program Integrity Office Hours: Products and Recordings

Record Description

In April 2026, the Office of Family Assistance launched the TANF Program Integrity Office Hours: a series of topical peer learning sessions where state agencies can share what's working, explore real challenges, and walk away with practical strategies they can use. This landing page hosts session recordings with companion tools, lessons learned, and helpful resources.

Record Type
Combined Date
2026-08-24T00:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-04-02

Turning a Negative Customer Experience Into a Positive Outcome

Record Description

Every interaction with a participant is an opportunity to build trust. GovLoop will host a webinar on August 10, 2026 at 4:00 p.m. ET to discuss practical strategies for responding to difficult customer experiences with empathy, clear communication, and a focus on problem-solving. The session will highlight how organizations can turn challenging situations into opportunities to strengthen relationships, improve service delivery, and increase customer satisfaction. Temporary Assistance for Needy Families (TANF) practitioners can apply these approaches to enhance participant engagement, resolve concerns more effectively, and create a more positive experience for the individuals and families they serve.

Record Type
Combined Date
2026-08-10T16:00:00
Source
Region
City/County
Publication Date
2026-08-10