The Office of Family Assistance’s (OFA) Policy Academy for Innovative Employment Strategies (PAIES) was an intensive technical assistance (TA) initiative in 2019-2020 for Temporary Assistance for Needy Families (TANF) programs interested in improving coaching and career pathways approaches. During the initiative, participating teams received dedicated coaches, strategic planning, access to expert consultants, and tailored written resources. Additionally, they participated in several convenings, peer exchanges, and virtual trainings. These state profiles detail the journey and lessons learned of the four teams that participated in the Policy Academy: District of Columbia Department of Human Services, Massachusetts Department of Transitional Assistance, Nevada Division of Welfare and Supportive Services, and Ohio Department of Job and Family Services.

The 2019-2020 Policy Academy for Innovative Employment Strategies (PAIES) was an intensive technical assistance experience. Sponsored by the Office of Family Assistance (OFA), the Academy helped participating sites improve coaching and career pathways approaches. This PAIES brief entitled "Building Systems Change Through Staff Engagement" informs TANF leadership about strategies to effectively engage staff to inform systems change. It shares key takeaways from the PAIES experience of the Division of Welfare and Supportive Services, Nevada’s TANF agency. A companion PAIES brief that highlights coaching case management strategies can be found here: https://peerta.acf.hhs.gov/content/ofa-paies-brief-series-tanf-coaching….

While change can be unexpected, TANF and other human serving programs can build change readiness to weather the unexpected and prepare themselves for proactive changes too. This first episode of the PeerTA Podcast series explores what it means for TANF and other human services programs to be change-ready. Host Bright Sarfo, MEF Associates, talks to Fannie Ashley from the Alabama Department of Human Resources and Maria Wortman-Meshberger from the Nevada Department of Health and Human Services to learn about their experiences leading big changes within their organizations. He is also joined by an expert on the topic, Michon Hicks, who serves as the Strategic Initiatives Program Lead for the D.C. Department of Employment Services’ Office of Information Technology and is a member of the Strategic Doing Institute of the University of North Alabama.

The PeerTA Podcast series facilitates information sharing across state and local agencies implementing TANF and other programs serving low-income families to provide technical assistance, facilitate dialogue, and help programs learn about effective strategies to support families.

As a result of the novel Coronavirus Disease 2019 (COVID-19) pandemic, the United States is amid a national emergency. In addition to the urgent public health crisis underway, families across the country are struggling to find work and access benefits as a result of business closures, stay in place orders, and social distancing measures. In addition, TANF agency business processes are upended as workers adjust their work schedules while working from a new location, caring for themselves or a sick relative, navigating the absence of childcare, or simply adapting to what is a stark contrast from previous expectations for everyday working and living. As more states adopt policies to combat COVID-19, TANF agencies and other human services providers are required to reimagine and adapt previous expectations, behaviors, and communication styles for a digital and dispersed environment.

In this facilitated webinar hosted by the Office of Family Assistance on April 9, 2020, presenters discussed the operational aspects of transitioning agency and frontline staff to remote work such as use of technology, data security, staff expectations and support, and communication. The webinar focused on sharing strategies for how TANF agencies can adapt to support their workforces, and in turn continue to address the growing needs of families across the country. Presenters included: Gerrie Cotter, Ohio Department of Job and Family Services; Susan Pugh, Bureau of Vocational Rehabilitation, Opportunities for Ohioans with Disabilities; Maria Wortman-Meshberger, Nevada Department of Health and Human Services; and Beth A. Heinen and Joe Raymond, both of ICF.

As a result of the novel Coronavirus Disease 2019 (COVID-19) pandemic, the United States is amid a national emergency. In addition to the urgent public health crisis underway, families across the country are struggling to find work and access benefits as a result of business closures, stay in place orders, and social distancing measures. In addition, TANF agency business processes are upended as workers adjust their work schedules while working from a new location, caring for themselves or a sick relative, navigating the absence of childcare, or simply adapting to what is a stark contrast from previous expectations for everyday working and living. As more states adopt policies to combat COVID-19, TANF agencies and other human services providers are required to reimagine and adapt previous expectations, behaviors, and communication styles for a digital and dispersed environment.

In this facilitated webinar hosted by the Office of Family Assistance on April 9, 2020 from 12:00 p.m. to 1:15 p.m. ET, presenters discussed the operational aspects of transitioning agency and frontline staff to remote work such as use of technology, data security, staff expectations and support, and communication. The webinar focused on sharing strategies for how TANF agencies can adapt to support their workforces, and in turn continue to address the growing needs of families across the country. Presenters included: Gerrie Cotter, Ohio Department of Job and Family Services; Susan Pugh, Bureau of Vocational Rehabilitation, Opportunities for Ohioans with Disabilities; Maria Wortman-Meshberger, Nevada Department of Health and Human Services; and Beth A. Heinen and Joe Raymond, both of ICF.

This video covers highlights from the “Thriving Communities for a Better Southern Nevada” meeting that was held in Las Vegas, Nevada on January 10, 2020. This event, hosted by the Office of Family Assistance (OFA) and Las Vegas-Clark County, Nevada, brought together a local planning team, community leaders, and practitioners who discussed constructive measures to help individuals overcome barriers to employment and improve their families’ economic well-being and mobility.

The U.S. Department of Labor, Employment and Training Administration will host a webinar on December 18, 2019 from 2:00 p.m. to 3:00 p.m. ET to discuss current and future competency model initiatives. Speakers from the Competency Model Peer Learning Group will share real-time examples and program innovations. The interactive webinar will also provide opportunities for participants to offer their own experiences, raise questions, and share feedback on future initiatives.