Compassion can be defined as “feeling for” others who are in pain with warmth, empathetic concern, and the capacity to understand their perspective and intentions. Compassion is necessary for staff in human service settings to effectively engage clients, understand the context surrounding their journey and personal goals, and accurately identify a path forward and appropriate support services. But if we consider compassion as a finite resource, what happens if it runs out?

This podcast explored a condition called compassion fatigue. Panelists included: Anna Tekippe, a clinician at the Center for Work Education and Employment in Denver; Santa Molina-Marshall, a holistic psychotherapist located in Washington, DC with expertise in compassion fatigue; and Gerrie Cotter, a project manager for the Ohio Department of Job and Family Services. The panelists shared their experiences and knowledge about compassion fatigue, as well as effective strategies for combatting compassion fatigue within TANF programs and in other human services settings.

Compassion can be defined as “feeling for” others who are in pain with warmth, empathetic concern, and the capacity to understand their perspective and intentions. Compassion is necessary for staff in human service settings to effectively engage clients, understand the context surrounding their journey and personal goals, and accurately identify a path forward and appropriate support services. But if we consider compassion as a finite resource, what happens if it runs out?

This brief, which was prepared in conjunction with PeerTA Podcast Episode 2: Combatting Compassion Fatigue, focuses on emerging issues from the perspective of a program staff member. The brief examines the following questions: What is compassion fatigue and why should I care about it? What are the factors that may lead to compassion fatigue and how might I recognize it? What steps can I take to help combat compassion fatigue and alleviate its effects? What can I learn from colleagues at other TANF programs about compassion fatigue?

Drawing on the partnership experience between Baltimore City Mayor’s Office of Employment Development, MOED’s Workforce Reception Center, the Annie E. Casey Foundation, and Mathematica, this brief describes lessons learned and potential strategies that technical assistance providers can use to encourage successful public-private partnerships, as well as highlights considerations for funders of similar initiatives. This 5-page brief is for foundations or other private organizations that provide technical assistance to programs as they make changes to their program. Mathematica and MOED developed this brief with support from the Administration for Children and Families and the Annie E. Casey Foundation.

This brief captures staff experiences, successes, lessons learned, and recommendations from designing and implementing a transitional jobs program called Baltimore Health Corps (BHC). Designed by the Mayor’s Office for Employment Development (MOED), Baltimore City Health Department, and other community partners, BHC is a transitional jobs program for unemployed and underemployed city residents in response to the COVID-19 global pandemic. This 5-page brief is for leaders and frontline staff who are thinking about or implementing a program change and want to draw inspiration and lessons from the successes and challenges of other programs. Mathematica and MOED developed this brief under Project IMPROVE through the Office of Family Assistance, and with support from the Annie E. Casey Foundation.

Understanding and Addressing Executive Functioning in TANF Participants (Webinar)

Helping TANF Clients Achieve Long-Term Goals Virtual Meetings

The Office of Family Assistance hosted a GrantSolutions Online Data Collection (OLDC) Grant Recipient Training webinar on November 16, 2021. The GrantSolutions OLDC Grant Recipient Training provided insight on how to access the system, an overview of the system, and details on how to complete the 424M Report and the ACF-204 Form. In addition, the training included what to do when revisions are required on a form or report.

The COVID-19 pandemic has had devastating effects on the livelihoods, finances, and well-being of millions of individuals in Indian Country. Compounding the burden of job losses are widespread school shutdowns and the lack of affordable child care, which simultaneously hinder TANF-participating parents, particularly mothers, from gaining meaningful employment while imposing additional costs on already tight family resources. These trends present urgent and essential demands on Tribal TANF programs. To respond to these challenges, the Office of Family Assistance hosted a webinar on October 27, 2021, which provided insights on Federal and State resources that can assist parents in transitioning into employment, as well as innovative practices from Tribal TANF, child care, and community organizations to support low-income families. The webinar also identified strategies for coordinating Tribal TANF and Child Care offices.

In April 2020, the Baltimore City Health Department, the Mayor’s Office of Employment Development (MOED), and other officials worked together to address the sudden loss of jobs that occurred due to the COVID-19 pandemic by developing the Baltimore Health Corps (BHC), a transitional jobs program for unemployed and underemployed city residents. BHC provides unemployed residents with paid jobs as care coordinators and contact tracers. Supported by the Annie E. Casey Foundation, the Administration for Children and Families, and the Office of Family Assistance’s Project IMPROVE, Mathematica worked with MOED using the Learn, Innovate, Improve framework to help BHC employees successfully transition to the regular labor market when their paid positions end. This brief features the MOED/Mathematica partnership, including its accomplishments, ongoing challenges, and next steps.

The Office of Family Assistance will host a webinar on Thursday, July 29, 2021 from 12 noon to 1:30 p.m. ET to engage TANF and tribal leaders and staff in conversation as they reimagine a post-pandemic TANF environment. This webinar will include a series of large group and small, rapid-fire break-out sessions. Each rapid-fire session will include questions that spark meaningful dialogue about TANF programs’ experiences during the pandemic and how they plan to transition back to in-person services. Participants will learn how TANF programs across the country are managing issues such as implementing safety protocols, balancing remote and in-person work, and reinstating TANF work requirements. Project IMPROVE will facilitate the session and capture and share lessons learned across the discussions.