Using a "Road Test" to Improve Human Service Programs

This practice brief from Mathematica Policy Research and the Office of Planning, Research and Evaluation offers a different approach for human service programs to test new service approaches. Traditionally, programs will conduct a pilot program before launching a full initiative, but this brief offers an alternative approach called a "road test." The brief explains the difference between the two approaches and how to conduct a road test and offers an example from a county that used the approach.