Site Exchange Hawaii Department of Human Services to New York City Human Resources Administration

On November 13-14, 2008, the Welfare Peer Technical Assistance Network sponsored a two-day site exchange to New York City (NYC) Human Resources Administration (HRA). The purpose of the Technical Assistance (TA) was to provide the Hawaii Department of Human Services the opportunity to observe NYC’s use of JobStat, which allows the city to set goals, monitor, and measure outcomes of performance indicators established for NYC Temporary Assistance for Needy Families (TANF) participants, workers, job centers, and vendors. Hawaii was also able to learn about NYC HRA’s Wellness, Assessment, Rehabilitation, and Employment (WeCARE) program that serves NYC TANF and Safety Net participants who have clinical barriers to employment.