Ramsey County (Minnesota) Workforce Solutions Approach to Comprehensive, Strengths-based Service Delivery Model

On August 17, 2017, the Office of Family Assistance (OFA) sponsored a technical assistance site exchange for Ramsey County (Minnesota) Workforce Solutions to meet with staff from the Maryland Department of Labor, Licensing, and Regulation’s (DLLR) Division of Workforce Development and Adult Learning, and Maryland Department of Human Services’ Office of Workforce Development to discuss service delivery methods. During the site exchange, Ramsey County shared materials that reflect their approach to adopting and implementing a comprehensive, strengths-based, service delivery model, including how they built staff capacity through training on coaching, motivational interviewing, and executive functioning skills. (When using these materials, Mathematica, Goodwill Easter Seals of Minnesota, and Ramsey County Workforce Solutions should be credited.)
Record Type: 
Report
Publication Date: 
August, 2017
Date: 
August 2017
Source: 
OFA Peer TA
OFA Initiatives: 
Systems to Family Stability National Policy Academy
SFS Category: 
Case Management and Coaching
Executive Functioning
Program Redesign
SFS Sites: 
Ramsey County, MN
Topics/Subtopics: 
  • TANF Program Administration
    • Case Management