Benefit Redeterminations Aren’t Going Away: How Consent-Based Automation Helps States Manage the New Normal

Frequent eligibility checks can create administrative strain for both Temporary Assistance for Needy Families (TANF) staff and the families they serve. This American Public Human Services Association resource addresses that challenge directly by exploring how automation—when designed with client consent—can simplify the verification process through tools such as Argyle. Automation is an effective way to reduce workload while also minimizing disruptions for families who rely on benefits. TANF programs can use these ideas to rethink how redetermination is handled, making processes more efficient without losing sight of client trust and accessibility.