“Communication to Enhance Coaching Relationships” highlighted the importance of communication in the coaching relationship. The presentation reviewed key elements of interpersonal communication used to build trust and connection with clients. A…

“Coaching Relationships, Changing Mindsets” defined the coaching stance and how thoughts, feelings, and actions affect the coaching relationship; examples of cases from the field were shared; and tactics to apply relationship-building strategies…

“Goal Setting – Forming a Game Plan” encouraged attendees to reflect on goal setting in their own lives and examined best practices for supporting their customers in goal setting and goal achievement. A user-friendly tip sheet and worksheet was also…

During “Coaching Supervision – It Begins with YOU! Session Two,” attendees shared reflections from the field to get feedback from each other on new supervision approaches. Accompanying supervision tools to promote coaching were also provided. This…

“Coaching Supervision – It Begins with YOU! Session One” is the first of a two-part series designed to help supervisors hone their supervision skills. In this webinar, attendees were encouraged to explore their leadership style and share coaching…

Do you know what success looks like related to coaching? Do you know how to use outcome measures? “Set, Measure, Report: Using Data to Improve Client Success” illustrates how to develop measures to document goal attainment related to economic…

When was the last time you stepped back to view your office from the client’s perspective? In this webinar, participants will learn how simple changes grounded in behavioral economics to office set-up, flow, and interactions with clients can enhance…

“Coaching within a Two-Generation Context” is a discussion of two-generation approaches to service delivery to achieve positive outcomes for both parents and their children. Representatives from Economic Mobility Pathways (EMPath), and the DC…

“Integrating Coaching Strategies Beyond the TANF Program” will be of interest to program administrators and staff thinking about expanding coaching beyond TANF, whether or not their TANF coaching program is up and running. Select IIEESS Learning…

This webinar shares strategies, tools, and assessments used to integrate the Targeted Mobility Coaching (TMC) program into the District of Columbia Department of Human Services TANF program. The presentation also covers a discussion on gaining staff…