Course info

This is the seventh of fourteen training modules in the Coaching for Success series, designed to provide training on how to effectively use coaching techniques to achieve successful outcomes when working with Temporary Assistance for Needy Families (TANF) clients. In this module, the concept of powerful questions is introduced, the difference between open-ended and closed-ended questions is explored, and the benefits of using powerful questions are discussed. Learners will gain skills needed to convert closed-ended questions to open-ended questions and identify how information gathered throughout a discussion can be used to develop powerful questions.