Pathways to Self-Sufficiency – Spotlight on DC Department of Human Services

The District of Columbia’s Department of Human Services (DC DHS) was looking for a way to better serve their TANF population. After some initial research, DCDHS customized the Online Work Readiness Assessment Tool. The video shows how the tool has helped DC DHS identify the needs of their clients and categorizes them based on their strengths and barriers which leads to targeted assistance and better outcomes.