Program Implementation

Tips to Implementation: Job Club staff suggest that other agencies looking to adopt some of these practices consider the following. First, they suggest that agencies consider their software and computer systems. California's implementation of the CalWin program assisted with Job Club functions by reducing the time spent on data entry, thus increasing face-to-face time with customers. Second, the Job Club recommends that agencies get to know and understand their clients thoroughly, and make sure employers also understand the clients with whom they will work. This can most easily be accomplished through meetings with employers and employer events. Additionally, agencies must maintain flexibility and be willing to adapt to client needs.

Keys to Success: The San Diego Job Club highlights several factors as keys to its success:

• Initial evaluation and re-assessment the Job Club thoroughly assesses clients to identify and resolve barriers to employment.
• Supportive services the CalWorks program offers significant supports and incentives to TANF customers who successfully engage in and complete their program. In addition to continuous child care while their TANF cases are open, successful clients receive child care for 2 years after obtaining work. They also can receive non-Calworks/Health and Human Services Agency funded child care assistance at the conclusion of those 2 years. As an added incentive, through separate CalWorks funding, clients can receive $50 for obtaining a job and $200 for retaining the job for 90 days.
• The San Diego Job Club ultimately attributes its success to the climate created by program staff. Job Club offers a supportive environment in which clients can bond and receive personal attention from program staff.
• Although the agency lost its funding for this program, retirees serving as senior mentors would meet with clients individually; and sometimes even made house calls to provide support to struggling families.