Program Implementation

Benton Harbor EITC Initiative
Community Action Partnership of Riverside County Earned Income Tax Credit Program

Program Overview
Program Description
Program Implementation
Program Tools

Tips to Implementation: To create an active coalition, have people who can run everyday activities. Success depends on the volunteers for without volunteers, there is no program. Quality is more important than quantity when recruiting volunteers.

Keys to Success:

Finding high-quality, committed volunteers.
Retaining volunteers from previous years.

Challenges: Recruiting volunteers is among the biggest challenges. The Benton Harbor EITC Initiative used flyers, letters to churches and schools, visits to businesses, presentations, and word-of-mouth marketing to ensure information about the EITC initiative reached the community and helped recruit volunteers. To retain volunteers from previous years, the Benton Harbor EITC Initiative showed appreciation for the volunteers work by catering a dinner at the end of tax season and presenting volunteer awards.