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Program Implementation

No Wrong Door
Wake County Human Services

Program Overview
Program Description
Program Implementation
Program Tools

Tips to Implementation: NWD represents a philosophy shift and an ambitious objective of synchronizing intake, referral, and case management processes of many State agencies. Louisiana has started this process incrementally, beginning with DSS and two pilot parishes.

Keys to Success:

Staff cross-training to understand the services offered by affiliated agencies.
Supportive technology (ACESS), which allows comprehensive screening and will support any future multidisciplinary team case management.

Challenges: When implementing a similar model, agencies should consider the ability and limits of agencies to share data under Federal law and the limited funding options for collaborative interagency efforts due to restrictions on uses of Federal program dollars.